This policy covers the treatment of personally identifiable information that Norvic Philatelics collects when you are in the norvic-philatelics.co.uk or norphil.co.uk domains. Links within this domain to other web sites are not covered by this policy.

Information collection
You can visit our sites and use many of the services without telling us who you are or giving us any personally identifiable information. Norvic Philatelics collects information from the site using "cookies".

When you visit the Norvic sites to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed, any information downloaded and any information your browser or other client may send us. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you, such as the type of Internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our websites.

Information Sharing and Disclosure
Where you register you give us your name, address, telephone and email* details only. Norvic Philatelics will not sell or rent this information to anyone. By completing the registration process, you accept the Terms and Conditions described and consent to our using your information accordingly.

We will use the information you provide only for the following purposes:
- To send you newsletters (if you have requested them) and details of offers and promotions in which we beleive you will be interested;
- To improve the content, design and layout of our websites and to help us to help you;
- To understand the interests and buying behaviour of our registered users;
- To perform other marketing and promotional activities about our products and services.

We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details.

You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed. You have the right to ask for a copy of your personal information on payment of a small fee.

*Customers without email facilities
We recognise that some visitors to our website and shop are using public access internet facilities and do not have or want an email address or facilities.

If you write to us to order from our shop or new issues website we will create a dummy registration record and account for you using one of our own spare email addresses. This will enable you to create future orders on-line and reserve items immediately rather than relying on those items to be still available when we receive your letter. The system will create an email confirmation of your order which will be sent to our office. We will post you a copy of this email unless you have told us that you do not want to receive it. We will send you your registratiuon details and a password and you will, through this, be able to monitor your account, record of purchases and previous orders, etc.

If you do not want to take advantage of this facility, please tell us in your letter that you do not want a dummy account created.

Security
While we strive to keep the information that you supply secure, please be aware that the Internet is not a fully secure medium. We use secure servers for collecting sensitive information.

Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.